Frequently Asked Questions
How similar are D&E Fragrances scents to the designer originals?
Every scent is hand-blended in the UK and inspired by a specific designer fragrance, matching its top, heart and base notes as closely as we can — without using the original brand name or the designer price tag. They are our own original compositions, not exact copies.
What sizes and concentrations are available?
Most scents come as Extrait De Parfum in 5ml sample (£14.99), 12ml oil roller, 15ml, 30ml and 50ml (£44.95) sizes, plus a 3x15ml set and bundle deals that combine sizes.
How long does the fragrance last?
Expect around 8-10+ hours of wear from our Extrait De Parfum concentration, though this varies by skin type and individual scent.
Are the fragrances vegan and cruelty-free?
Yes — every D&E Fragrances scent is vegan and cruelty-free.
Is delivery free?
Yes. Delivery is free to every UK address on every order, with no minimum spend and no code needed.
How fast is shipping?
Fragrances are made to order and dispatched the same or next working day (Monday to Friday, excluding bank holidays). Most UK orders arrive within 2–4 working days of dispatch, with tracking by email.
Do you ship outside the UK?
We currently ship within the United Kingdom only. If you are elsewhere and would like to order, email sales@defragrances.co.uk and we will see what we can do.
What's your returns policy?
For hygiene and safety reasons we can't accept returns once a fragrance has left our facility. If your order arrives damaged, defective, or incorrect, email sales@defragrances.co.uk within 2 days of delivery with your order number and a photo, and we'll send a replacement.
Can I cancel or change my order after placing it?
Orders can't be cancelled or modified once placed. Email sales@defragrances.co.uk as soon as possible if you need help.
Not sure which scent to choose?
Email sales@defragrances.co.uk before you buy — we're happy to help you find the right scent. A 5ml sample is a low-cost way to try one first.